Shipping Policy

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Custom or bulk orders may take longer (you will be informed in advance).

Orders placed on weekends or holidays will be processed on the next working day.

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2. Shipping Methods & Delivery Time

We ship through trusted courier partners.

Estimated delivery time: 3–7 business days within India (may vary by location).

International shipping (if applicable) may take 7–21 business days, depending on customs clearance and courier service.

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3. Shipping Charges

Shipping costs are calculated at checkout based on weight, size, and delivery location.

Free shipping may be available on orders above [Insert Amount] (if applicable).

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4. Order Tracking

Once shipped, you will receive a tracking ID via email/WhatsApp/SMS.

You can use this ID to track your shipment on the courier partner’s website.

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5. Address & Delivery

Please provide an accurate and complete shipping address to avoid delays.

Razvi Crystal is not responsible for delays or failed deliveries caused by incorrect/incomplete addresses.

If delivery is missed, the courier may attempt re-delivery or ask you to pick up from the nearest hub.

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6. Delays

Delivery times are estimates; unexpected delays may occur due to weather, courier issues, or public holidays.

Razvi Crystal will not be liable for delays beyond our control.

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7. International Shipping (if applicable)

Customers are responsible for any customs duties, import taxes, or additional charges.

These charges vary by country and are not included in our product price or shipping fee.

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8. Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours with photos of the product and packaging.

If a package is lost in transit, we will work with the courier to resolve the issue.

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9. Contact Us

For shipping-related questions, please contact:

📧 Email: razviagate@gmail.com

📞 Phone: 9601929883